This role is part of our Usersnap team, one of our growing brands at saas.
Profile Overview Usersnap is building AI-driven capabilities into the core of the product, from automated setup to intelligent surveys, contextual analysis, and reporting that generates itself based on connectors.
We're looking for a hands-on AI Lead / Engineering Manager to lead the small engineering team that ships these capabilities, and to set the technical direction while doing it.
This is a player-coach role.
You'll write and review code, make architecture calls, and define what "good" looks like for AI-native development.
You'll also own team coordination, delivery timelines, workload allocation, and follow-through, so that work planned is work shipped, reliably and at production quality.
This is a full-time, engineering-led role.
It is not combined with product management: the technical leadership scope is substantial on its own, and you'll partner with Product rather than absorb it.
AI capability is becoming core to Usersnap's product and go-to-market, especially as we move upmarket.
You'll be the person who makes sure it ships well.
Your immediate impact in the first 3-6 months will be: You'll have established a clear delivery rhythm for the team: shared priorities, realistic timelines, visible workload, and projects that get followed through to launch You'll have assessed the current state of the codebase, tooling, and practices, and set out a concrete engineering bar covering observability, testing, security, and architecture You'll have shipped at least one AI-powered feature to production with the team, from prototype through launch, using timeboxed AI development You'll have built a strong working relationship with Product and the rest of the company, and be seen as a reliable owner of ambiguous, technically complex work You'll have raised the team's standards while keeping people motivated and engaged Your.