This is a senior leadership role combining technical depth, operational judgement and people leadership.
You will work closely with the CPTO and senior leaders across the business to align technology, risk, service and investment priorities.
You will build and lead a high-performing team across IT support, enterprise technology and automation, hiring technically strong, proactive people who use AI to improve how they work and creating a culture of ownership, continuous improvement and practical problem-solving.
We want someone who sees AI as a genuine lever for changing how IT operates, not simply another tool to add to the stack.
You should be comfortable moving between strategy and execution, getting into the technical detail when a problem requires it.
What You'll Own IT Leadership & Operations Set the IT roadmap across enterprise technology, support, security and automation.
Shape the IT operating model and team as Appen grows.
Enterprise Technology Own the health, configuration and integration of Appen's core enterprise technology environment.
Provide technical leadership across Microsoft 365, including administration, identity, access and security.
Oversee our broader enterprise technology environment, including Salesforce, Workday, Atlassian, AWS, Databricks and Anthropic, ensuring platforms are well integrated, governed and fit for purpose.
Security & Governance Own IT's role in SOC 2 and ISO 27001, including controls, audit readiness, evidence and remediation.
Identify technology and operational risks before they become incidents.
Establish practical governance for AI use across IT, balancing adoption with security, privacy and compliance.
AI & Automation Make.