The companySmall businesses move fast.
Opportunities often don’t wait, and cash flow pressures can appear overnight.
To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are.
That's why we built iwoca.
Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed.
We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding.
Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier.
Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.
The roleCustomer Service Advisors are the first point of contact for potential customers as well as new and existing customers, and thus the “face” of iwoca.
You handle incoming calls, emails and web chats, supporting entrepreneurs with general inquiries, new applications and repeat loans.
You highly value our customer service and support customers with your excellent communication.
You’ll already be comfortable using AI tools in practical ways to help solve problems, increase productivity and improve quality of work, showing good judgement about when to use them and the ability to explain the reasoning behind that use.
We look for people who are smart, humble, motivated and always looking to improve.
You enjoy communicating with customers and live "customer centricity".
Your greatest motivation is achieving success with our customers.
You have complet.