📍London / Distributed (UK) | 💰 £86,100 - £101,300 (depending on experience) ➕ incentive awards tied to your performance | Hear from the team
We’re looking for a strategic, commercially minded, and data-driven Senior Strategy and Operations Manager, who will be an individual contributor and help shape the future of Payments at Monzo
You’ll play a critical role in supporting the GM of Payments and the leadership team to define, measure, and drive our strategy - balancing long-term vision with the realities of day-to-day delivery.
</p> <p>This is a high-ownership, high-impact role, ideal for someone who thrives on solving complex problems, is fuelled by strategic thinking, and enjoys using data to bring clarity to ambiguity.
You’ll move seamlessly between blue-sky thinking and tactical execution - one day modelling the impact of a new product bet, the next helping optimise how we run the collective.
</p> <p>You’ll bring a birds-eye view across Payments’s portfolio - ensuring our goals, investments, and initiatives line up coherently with each other and with Monzo’s broader mission.
And you’ll be the connective tissue that keeps us operating effectively: tracking performance, surfacing insights, and making sure we’re focused on what really matters.
</p> <p><strong>🔑 You’ll play a key role by…</strong></p> <ul> <li><strong>Driving strategic clarity:</strong> Supporting the GM of Payments and leadership team in defining, tracking, and evolving Payments’s strategic direction to align with Monzo’s wider mission</li> <li><strong>Data-Driven Problem Solving:</strong> Actively dive into large, complex datasets to uncover insights, diagnose operational challenges, and independently design and implement scalable solutions.
</li> <li><strong>Translating data into action:</strong>.