It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter.
We give you your time back.
You get: Predictable performance, even at scale Secure, compliant environments by default Real-time observability and profiling built in Cloning, configuration, and provisioning in seconds AI-ready features that plug directly into your stack The name says it all.
"Up" means uptime, reliability, and acceleration.
"Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest.
Our core belief is that software should power brighter solutions and greater innovation.
Upsunners are a remote, global workforce, and we thrive in a multicultural team.
We are committed to open source and an open, welcoming environment.
Our team spans the globe and the experience spectrum.
What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures.
We believe we can build anything together in an environment that frees you to do your best work.
Our values: We make a positive impact.
✨ We aim for the stars.
We care for each other.
Impact of a Cloud Support Engineer Support at Upsun is more than a ticket queue - it’s about solving complex technical challenges, collaborating globally, and helping developers succeed.
Our CSE’s are deeply technical, curious, and committed to creating a world-class support experience for our users.
In this customer-facing, engineering-adjacent role, you’ll help troubleshoot infrastructure, application, and deployment issues across a broad tech stack.
You'll work in a high-trust, async-first environment where autonomy, problem-s.