Your role at Veezu:As a Commercial Account Manager, you will be responsible for managing several account-based customers across the country.
This incudes taking ownership and delivery of ongoing account plans, account profitability, contract management and the escalation of service standards.
You will play a key role in the onboarding and retention of new and current businesses account customers through your dedicated book of business, assisting with complex queries and complaints.
Who are Veezu?Veezu is the UK's fastest growing taxi and private hire technology business operating across hundreds of UK towns and cities.
We are a tech-driven on-demand mobility service that supports our hyper-local communities, helping them thrive and so much more!What you’ll do:Account ManagementBuild and maintain strong relationships with key stakeholders within your Commercial customer portfolio through regular client engagement.
Implement quarterly/6 monthly reviews with applicable commercial account customers.
Ensuring all commercial customers have either a formal signed contract or are operating to a standard Veezu set of Terms & Conditions.
All contract details to be stored electronically on the company electronic filing system.
Ensuring any of your Home to School accounts align with our HTS Strategy.