IntroFor this position we are only looking for candidates located in Germany, Austria or Switzerland.
Nairon GmbH is a Swiss startup building AI voice agents that answer and make phone calls for businesses.
Our platform runs real-time conversations over the phone and on the web, connected to our customers' telephony and business tools.
We value clear communication, thoughtful engineering, and a collaborative approach to problem-solving.
Join us as we continue to develop tools that make a difference.
TasksAs a Forward Deployed Engineer at NAIRON, you will work directly with our customers and make the platform do what they need.
Responsabilidades
will include:Building voice agents and conversation flows for customers, from the first workshop to go-live.Connecting the platform to customers' systems: CRMs, ticketing, calendars, internal APIs and their phone setup.Writing integration code and small services in Python or TypeScript.Debugging live calls with customers: reading logs and traces, finding the cause, fixing it or handing it to the core team with a clear report.Turning what you learn on site into product improvements, together with engineering.Supporting pre-sales with technical answers when a deal needs an engineer.RequirementsExperience:A mid-level engineer, or a developer with several years in solution engineering, integration or technical customer work.Technical
Habilidades
:Required:Solid Python or TypeScript; REST APIs, webhooks and authentication.Comfort reading logs and traces and debugging systems you did not write.Basic understanding of how telephony or real-time media works, or the will to learn it fast.Nice to have:Experience with LLMs, prompt design or conversational AI.SIP, PBX or contact-centre systems.Docker, cloud platforms, CRM platforms such as HubSpot or Salesforce.Communication:German at business-fluent level (C1) is essential, as you work with our customers in German.Good English, as it is our internal working language.Soft Skills:You enjoy ...