Our users plan everything from small shoots to massive festivals in 70+ countries, and they all rely on Rentman to keep their gear, people, and timing perfectly in sync.
We’re based in Utrecht (NL) with a second office in Toronto (CA), and our 100+ team members work in a culture that’s open, flat, and inclusive, where curiosity drives us, ownership matters, and everyone has the freedom to challenge ideas and make an impact.
Check out our public roadmap to see what’s coming next!Mission of this roleThe Netherlands is Rentman's biggest customer base, and DACH is our second-biggest.
As a Rentman AV Industry Expert (German-speaking) on our Professional Services team, you make sure our German-speaking customers get the same excellent, hands-on support as everyone else.
You are the solution expert who helps customers realize the full value of Rentman.
You deliver paid trainings to existing customers that accelerate onboarding, boost account health, and broaden usage across teams.
Everything comes from our standardized service catalogue: the offering is standard, the application is tailored to each customer.
These services come on top of what every Rentman customer already gets free of charge: support, the support center, and for some a dedicated CSM.
When you're not delivering customer trainings, you help the wider team stay useful year-round: you build standardized video trainings based on the most common questions coming out of our support center, and you're available to represent Rentman at customer events or trade shows in German-speaking markets.
What you'll doIntegrate Rentman knowledge with customer-centricity and commercial acumen to provide tailored training, in both German and English, that enhances customer usage, satisfaction, and professional services revenue.