ZEAL Network SE is a leading international provider of online lottery and prize draw products, operating for over 20 years with brands like LOTTO24 and Tipp24.
As Germany’s largest digital lottery operator and a trusted partner of Spain’s ONCE, we are passionate.
The brand gives customers the chance to win high-value prizes, with a strong focus on performance and luxury cars, alongside cash and other exciting prizes.
Now part of ZEAL, 7days Performance is entering an exciting new chapter, combining its strong UK brand and community with ZEAL’s experience, technology and ambition for growth.
It’s an exciting time to join the team and play a part in shaping what comes next for the brand.
Location: Norwich-based, with regular in-office presence (Monday-Friday)Your tasks:Provide technical support for our systems, specifically Entra ID, Zoom and Intune, ensuring optimal functionality and user satisfaction.
Assist in the configuration, deployment, and maintenance of software and hardware solutions.
Use PowerShell or other relevant programming languages to automate routine tasks and resolve issues efficiently.
Troubleshoot a variety of technical problems, ranging from simple software issues to complex software configurations.
Document technical issues and solutions in detail to improve future support efforts and user training materials.
Conduct regular system audits and perform upgrades to ensure systems remain updated and secure.
What you offer us:Proven experience in IT support or a similar role, with a strong emphasis on troubleshooting and user suppor.