In a nutshell
Context & project
Decathlon’s mission is to bring people together through sport and make wellbeing accessible for all
To make this mission a reality, Decathlon relies on In-Store teammates who embody the human touchpoint between our brand and our customers, and are key enablers of Store business.
This is exactly where your mission comes in: unlocking a deep understanding of our in-store teammates to identify key pain points and turn them into clear business opportunities.
Working in a dynamic omnichannel context, you will partner closely with product teams to guide the creation of simple, efficient, and field-adapted experiences—enabling our teammates to be as impactful as possible with our customers while bridging the gap between user needs, business goals, and technological opportunities.
</p> <p>Digital plays a pivotal role in the quality of the connection built during moments shared between customers and teammates.
How? By ensuring every In-Store Decathlonian works in an efficient and adapted environment that seamlessly supports their daily tasks.
</p> <p> </p> <p><strong>Your mission</strong></p> <p>In this context, we’re looking for a <strong>UX Researcher</strong> to dive into In-Store behaviors and elevate the <strong>Personal Buying Experience</strong>.
Your mission will be to uncover the needs and friction points of our teammates on the floor, identify and build strong opportunities, while supporting our product team in their craft.
</p> <p>As a <strong>User Researcher</strong>, you will enrich our <strong>User Knowledge</strong> and drive the tangible impact of your findings on our in-store tools.
You will:</p>.