<p>As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team.
This will be a growth position as Datadog’s business continues to expand.
</p> <p><em>At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.
We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them</em></p> <p><strong>What You’ll Do:</strong></p> <ul> <li>Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams </li> <li>Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies</li> <li>Solve customer satisfaction issues following execution of the deal</li> <li>Actively negotiate deals directly with the customer as needed</li> <li>Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management</li> <li>Function as point of contact and subject matter expert for Sales on deal pricing matters</li> <li>Drive adherence to internal controls, protocols and business rules</li> </ul> <p><strong>Who You Are:</strong></p> <ul> <li>Experienced in 4+ years of Deal Desk experience</li> <li>Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company </li> <li>Knowledgeable of revenue recognition principles </li> <li>Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues </li> <li>Strong in your attention to detail and communication.