Joining Collibra’s Professional Services Team At Collibra Public Sector (CPS), the Manager, Federal Professional Services is responsible for leading all services roles and functions to ensure the long-term success, adoption, and satisfaction of government clients.
The role drives a cohesive customer journey, aligns services delivery with other CPS delivery to mission outcomes, and ensures operational excellence across the entire customer lifecycle.
This role safeguards account health, revenue, and customer satisfaction by proactively identifying and mitigating technical risk, coordinating services engagements, and building operational frameworks for GTM clarity and alignment amongst the services teams.
Federal Engagement Managers at Collibra Public Sector are responsible for Services Management Manage services operations and resources, including Engagement Manager and Solution Architects, ensuring timely and successful project execution and value delivery.
Drive operational excellence in services delivery.
Monitor performance to ensure teams are performing within expectations and achieving high levels of project success.
Guide sales enablement and customer-facing messaging, ensuring services' value proposition is clear, consistent, and aligned with customer needs.
Evaluate pricing and packaging strategies for new and existing offerings.
Identify expansion opportunities and influence sales motions with timely insights.
Contribute to strategic deal support, partnering with Sales and Finance on high-impact renewals, expansions, and new business that include services offerings.
Engages with new / prospective customers to identify business challenges and opportunities, recommend soluti.