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Manager, Technical Account Teams (Enterprise)

CompraTica Empleos

EMP:Management
Canada, USA
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Us Socket helps devs and security teams ship faster by cutting out security busywork

Thousands of orgs use Socket to safely find, audit, and manage open source code.

Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just check out their tweets to see for yourself!) Founded by Feross Aboukhadijeh, a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised $125M in funding from top angels, operators, and security leaders.

About the Role Our customers are the most demanding buyers in software: security teams and engineers who can smell fluff from a mile away.

  • Keeping them successful takes a technical post-sales team, and those teams need strong leaders driving them.

You'll lead a team of Enterprise Technical Account Managers who own everything after the deal closes: onboarding, adoption, customer health, and the deep technical partnership that keeps engineers happy.

Your team owns making sure there's never a product reason to walk away.

You have deep experience in post-sales, a track record of coaching team members to success, and have owned retention numbers that matter.

You’ve been the person others go to for guidance, and you’re looking for the right opportunity to manage a small, dynamic team.

The Socket blueprints exist: segmentation, a health score model, role charters, and playbooks are drafted.

Now we’re hiring a leadership layer to strengthen our operating muscle: automation, targets, cadences, team accountability and growth.

You'll inherit a strong team and a customer base that genuinely loves the product.

Your job is to turn the blueprint into a retention engine that runs without heroics.

What You'll Do Lead, coach, and grow a team of Enterprise TAMs.

Hire ahead of need as we scale.

  • Own adoption, customer health, and gross retention outcomes across the customer base, partnering with AEs who own the enterprise renewal Influence and mature the post-sales operating system: our se.

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