Location(s): US (remote), Boston (hybrid), or New York (hybrid) - EST preferred Toast is expanding into the B2C market and is looking for a Brand Experience Designer to define and build the consumer-facing brand that millions of diners will come to know.
This role is critical for turning a fledgling brand into one that feels distinct, trusted, and alive at every touchpoint, across product and marketing.
The Brand Experience Designer will shape how the Consumer brand looks, sounds, and behaves end to end, setting the standard for how Toast shows up to guests and giving the product and growth teams a shared identity to build on.
Toast is investing in becoming a consumer innovator.
We’re using our restaurant and guest data to make dining feel personal and frictionless, and with AI in the mix, we want discovery, booking, and dining to feel genuinely memorable.
Our Toast Local app is only one surface.
We’re adding social features, exclusive deals, and new ways to reserve and pay.
A brand that guests recognize and love is how that experience becomes more than a set of features.
We have autonomy and the runway to reimagine dining, and we all love to roll our sleeves up and jam together.
You’ll report to the Consumer Product Design leader and work shoulder to shoulder with product designers, product managers, engineers, and our marketing and growth partners.
The competition is fierce.
We’re up against established brands consumers already recognize.
We’re building so that consumers and restaurants thrive and form deep relationships that keep dining a core, sustainable business in our communities.
With a brand still finding its shape and a nimble, driven team raring to go, this role is where the brand gets its voice.
The Consumer brand is a sibling to the Toast Core brand, not a sub-brand of it.
We honor what makes Toast trusted by restaurants,.