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Senior System Support Specialist II (Medical Imaging)

CompraTica Empleos

EMP:Customer Service
UK
Tiempo Completo
Remoto
0 vistas

Descripción

Company Description At Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one.

Our medical imaging solutions streamline the flow of information, simplifying complex processes, maximizing efficiencies, and shining a light on the unknown.

We empower physicians to get patients the answers they need faster and improve outcomes for everyone.

With more accessible imaging, we are getting patients out of the dark.

Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across four countries.

The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes.

Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report.

Descripción del Puesto

The Senior System Support Specialist II is a key contributor within our Healthcare IT team, specializing in supporting Radiology Information Systems (RIS), Picture Archiving and Communication Systems (PACS), Vendor Neutral Archives (VNA), and other imaging solutions

This role focuses on providing technical support, resolving moderately complex issues, and maintaining the stability and performance of radiology IT environments.

The ideal candidate brings solid technical expertise and strong collaboration.

Habilidades

to support hospitals, imaging centers, and clinics while ensuring compliance with healthcare regulations and data privacy standards

Responsabilidades

Deliver escalated technical support across PACS, RIS, VNA, and related imaging systems, resolving complex Level II issues involving DICOM, HL7, and IHE standards with a focus on timely, customer-centered communication

Drive system reliability and performance by supporting upgrades, patches, and co.

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