Senior Manager, Customer Project Management – Radiology Informatics (PACS) This is a program management role with people leadership
Responsabilidades
, focused on overseeing the successful delivery of Radiology Informatics projects. Your role: Manage a “business cohort” with end-to-end accountability for multiple concurrent Radiology Informatics (PACS) implementation projects for new and existing customers, driving consistent delivery at quality, on time, and within budget. Provide oversight throughout the project lifecycle by validating the scope, quality, and effort hours of project plans at initiation; conducting regular reviews of the critical path, risks, and issues; ensuring go-live readiness; and overseeing successful go-live execution and project closure. Serve as the primary escalation point, engaging directly with customer executive sponsors and internal senior leaders to communicate status, risks, go/no-go recommendations, and success criteria. Evolve frameworks for standard work, assessment mechanisms, and playbooks, proactively identifying, staffing, and executing continuous process improvement initiatives to enhance ways of working. Establish best practices for first-of-a-kind project types and partner cross-functionally with Release Management, Services Engineering, Implementation, Presales, and Sales to realize project-specific outcomes and drive optimization across projects. Exercise people leadership responsibility for project managers within the cohort, providing coaching, mentoring, and development opportunities
Build a high-performing team.
You're the right fit if: You’ve acquired 5+ years of experience in healthcare IT with hands-on involvement in enterprise software implementations and upgrades and have Prior Radiology informatics - PACS experience.
You have prior people leadership experience, including directly managing, coaching.