Senior Systems Operations Engineer

As a Senior Systems Operations Engineer at Spire, you will be responsible for ensuring that on-orbit mission operations meet and sustain technical and service-level objectives.

You will serve as the technical link between the development and operations phases of the mission lifecycle, ensuring that the constellation behaves as expected and that any deviations are rapidly understood, assessed, and resolved with sound engineering judgment.

   This role is central to Spire's strategy to deliver scalable, reliable, and technically assured services using model-based engineering and validated asset profiles.

Your work will ensure that decisions affecting constellation performance are made with technical insight.

Responsabilidades

:   Own the technical quality of mission operations during the on-orbit service period, ensuring Service Level Agreements (SLAs) are well defined, monitored, and maintained.  Assess and design strategies to address underperformance, providing detailed technical insight and coordinating resolution strategies in collaboration with Systems Engineering, Mission Design, and SRE.  Define and manage the high-level structure and performance

Requisitos

of asset profiles, ensuring they accurately represent mission needs and provide a clear basis for verification

Work with System Owners and SMEs to ensure subsystem capabilities are properly characterised, and with SREs to ensure ongoing validation of in-orbit performance.

  Bridge the gap between Systems Engineering, Mission Design, Program Management, Customer Service, and SRE by providing technical leadership during the mission service period.

Define the tooling and functional monitoring needs that enable the SRE team to maintain constellation health and respond effectively to deviations.

  Support SRE, Platform, and Customer Service leads in triaging constellation or satellite issues that deviate from nominal asset profile definitions, ensuring escalation paths and responses are technically justi.