We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet.
It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth.
Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
The Opportunity and the Team Zuora’s Customer Success organization helps customers realize maximum value from their investment in Zuora.
The Customer Success Strategy & Operations team supports both the CS organization and our customers by building the processes, tools, and systems that enable Customer Success to operate effectively at scale.
We are looking for a detail-oriented intern to support operational and analytical work during a temporary coverage period.
In this role, you will work closely with Strategy & Operations managers to support digital and scaled Customer Success programs and test emerging AI-driven workflows, with data analysis and reporting as core supporting activities.
The work is hands-on and execution-focused, well suited for someone who enjoys working with data, systems, and clearly defined processes, and who wants exposure to how Customer Success strategy is executed in a SaaS environment.
This is a remote position.
 About You AI Testing & Data Validation Test AI-enabled workflows by reviewing outputs for accuracy, completeness, and relevance.
Compare AI outputs against source systems and documented business rules.
Digital & Scaled CS Program Support Support digital and scaled Customer Success programs by translating defined campaigns and b.