Director of Vendor Management Operations At Claritev, we pride ourselves on being a dynamic team of innovative professionals.
Our purpose is simple - we strive to bend the cost curve in healthcare for all.
Our dedication to service excellence extends to all our stakeholders – internal and external - driving us to consistently exceed expectations.
We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.
Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare.
Onward and Upward!!! JOB SUMMARY The incumbent has primary responsibility for all Commercially supported Vendor Team(s) -- (Including the areas of Registrar, Credentialing, Provider Data Management, Surprise Bill Services, NSA related Operations, and other claim supporting or regulatory functions as assigned).
This role ensures the accuracy, quality, and reliability of operational processes, systems, and data across supported functions.
The incumbent serves as an operational subject matter expert, supporting enterprise workflows, policy adherence, process optimization, and the integration of automation and efficiency initiatives.
The role partners closely with Vendor(s) to manage performance, meet budget expectations, achieve operational metrics, and support continuous improvement.
Additionally, the position evaluates and supports the onboarding of new vendor partners and may assume responsibility for additional operational areas as organizational needs evolve.
DUTIES Serve as subject matter expert on corporate and area projects and initiatives.
Oversee daily Vendor operations, including registrar activities, provider data maintenance, credentialing tasks, project work, ad hoc requests, and support for Surprise Bill/NSA related workflows and other operational functions as assigned.