Job Type Full-time, Work From Home / Travel to clients Description Impel offers automotive dealers, wholesalers, OEMs and third-party marketplaces the industry’s most advanced digital engagement platform.
The company’s end-to-end omnichannel solution leverages proprietary shopper behavioural data and AI technology to deliver hyper-personalised experiences at every touchpoint across the entire customer journey.
Impel’s merchandising, communication, marketing and imaging applications work seamlessly with all major website, CRM and DMS platforms.
To date, the company has delivered more than 9 billion shopper interactions across more than 50 countries.
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You will be responsible for managing your client relationships, retention, and growth strategies across your entire portfolio, developing strong relationships with accounts by sharing performance metrics and insights to establish Impel’s products as best in class.
You will work closely with your customer to understand their business and match their needs with Impel products.
To be successful, you should be organised, a strategic thinker, excel at communication, and follow up to get the job done.
The successful candidate will be joining a small but rapidly scaling team in the UK representing customers across the breadth of the UK automotive retail industry.
While the role is home-based, and a motivated, self-starter approach is beneficial, the team thrives on collaborative thinking and efforts, meeting regularly on scheduled conference calls, monthly and quarterly meetings, as well as social events, to foster a fun, cohesive and inclusive working environment.
Key Areas of Responsibility: Identify and cultivate strong relationships with key stakeholders within your portfolio Provide white-glove service to your clients by serving as their primary point of contact for all client-facing q.