Company Description Wiser Solutions is a suite of in-store and eCommerce intelligence and execution tools.
We're on a mission to enable brands, retailers, and retail channel partners to gather intelligence and automate actions to optimize pricing, marketing, and operations initiatives, both in-store and online.
You’ll help clients enhance their sales performance, stay ahead of competitors, and uncover new sales opportunities.
Additionally, you’ll support businesses in tracking, analyzing, and measuring the impact of their promotional efforts while providing valuable insights.
If you're passionate about helping clients succeed and eager to make a lasting impact, we’d love to hear from you! Essential Functions Your main.
Serving as the primary contact for on-boarding, training, and day-to-day needs for your customer group (separate support and engagement management teams exist as well for additional customer coverage).
Be an advocate for all assigned customers by understanding their business and leveraging Wiser’s solutions to help them grow.
Capturing, documenting, quantifying, and communicating customer feedback and risk to the Sales, Marketing, Product, Operations and Leadership teams Assisting in the creation of communal resources and innovating efficient processes to surprise and delight our customers while aiding internal teams.
 Analyzing customer behavior inside & outside of our solutions in order to take action to.