Media Consultant/Customer Success Manager in Performance Marketing

Location: Switzerland/Zurich or Germany/Remote 💚.

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us Our mission is to help marketing teams unlock their full growth potential with AI

Our AI-powered attribution creates real transparency, showing how digital advertising investments perform across channels.

On that foundation, we optimize budgets so our customers can sustainably grow their bottom line.

We support leading European brands across e-commerce, telco, banking, insurance & energy, and many other industries in making their marketing smarter, more efficient, and more impactful.

Tasks 🚀 Your mission As a Media/AI Consultant/Customer Success Manager, you'll be the key point of contact for our German & English speaking customers and enable them to extract the full value of our AI-based platform.

You'll guide them away from manual, spreadsheet-based processes toward a new, data- and AI-driven way of working.

You'll build strong relationships, provide advice, and ensure digital marketing teams exceed their performance goals with the power of our AI platform.

🧑‍💻 Your.

Responsabilidades

Independently managing customer accounts (from onboarding, optimzation to renewal) Analyzing cross-channel performance data with the customer (Google Ads, Meta, TikTok, Snap etc.) Identifying optimization opportunities and actionable recommendation Consulting our customers on performance marketing topics and best practices for AI implementation

Close collaboration with Account Managers to strategically develop customer accounts Close collaboration with our Product & ML teams to advance our platform.

Requisitos

🎯 What you bring Several years of experience (>3 years) in performance marketing (agency or advertiser side); first experience in a small company/startup or scale-up is a plus Strong communication

Habilidades

in German and a genuine enjoyment of client-facing work A proactive mindset and the drive to advise customers with high-quality solutions Curiosity about AI and automation

You don't need to be a builder, but you sho.