What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality.
Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually.
From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners.
And we do it with a completely remote team.
Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges.
Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 but we're just getting started.
How You'll Make an Impact: As a Customer Growth Manager (CGM) your focus will be exclusively on upselling and cross-selling to existing customers through outbound and product-led growth initiatives.
You should be a dynamic and results-driven individual.
You will build and manage a customer pipeline that aims to achieve above-quota sales performance.
You will ensure that deals are of high quality with minimal post-sale fallout.
What You Bring to the Team: Meet and exceed ambitious targets and revenue goals set by the customer growth management team.
Proactively identify upselling opportunities within the existing customer base through strategic account analysis and regular communication.
Understand the unique needs and challenges of each customer and position additional software products or features that align with their business objectives.
Prepare and deliver persuasive sales presentations, proposals, and product demonstrations that are tailored to each customer's specific needs.
Keep abreast of industry trends, competitor activities, and.