Your wellbeing, our mission.
Join a company shaping a healthier world.
GET TO KNOW US At Wellhub we're revolutionizing workplace wellness.
Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription.
Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.
We believe work should be fulfilling, inspiring, and balanced.
Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact.
Your contributions will help shape a healthier, more balanced world for you and millions of people globally.
 Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a CX Specialist - French & Spanish Speaker to our CX End-User team in Spain! This role is responsible for delivering high-quality support to Wellhub’s End Users, acting as a key point of contact for complex and escalated inquiries across multiple channels.
The position goes beyond basic troubleshooting, requiring the ability to diagnose technical issues, manage high-friction situations, and provide tailored solutions that ensure ecosystem health and long-term user retention.
YOUR IMPACT Ensure customer satisfaction by managing all communications (email, chat, phone) Providing accurate, complete solutions to inquiries and complaints using established methods and tools.
Build sustainable relationships and trust through empathetic, open communication, while diligently researching customer accounts for proper resolution.
Adhere to all processes and policies, proactively escalating trends or critical issues to leadership when necessary.
Achieve personal and team targets for quality and product.