Overview It’s a chance to build, grow, and make a real impact! Join our team as our new B2B Principal Services Architect! Axway is currently seeking a B2B Architect with deep technical expertise in designing and architecting industry-leading B2B solutions for Managed Services implementations.
The ideal candidate will have a proven track record of helping organizations implement and operate mission-critical production systems, ensuring reliability and performance at scale.
A commitment to excellence in customer support and service delivery will be essential for success in this role.
Location: Scottsdale, AZ Hybrid: 2 Days Onsite Per Week.
Establish observability standards: real-time B2B/EDI dashboards, transaction tracking, anomaly detection, SLA-breach alerting, and proactive incident response.
Lead complex incident resolution and manage technical escalations.
Drive Root Cause Analysis (RCA) and recommend long-term corrective and preventive actions.
Provide expert guidance on operating, securing, scaling, and optimizing containerized applications in managed cloud environments.
Design, review, and support Kubernetes architectures, including clusters, namespaces, RBAC, ingress, networking, and storage.
, HIPAA, PCI-DSS, GDPR, SOX, FDA/DSCSA, BDEW).
Plan and execute Disaster Recovery (DR) strategies, testing, and maintenance activities.
Contribute to internal practice assets: operational standards, runbooks, and best practices.
Mentor (informal enablement) and support L1/.